Frequently Asked Questions
If you still have any questions which are not answered then please do not hesitate to get in touch: info@rootd-adventure.com
A Rootd Adventure is all about challenging yourself, trying something new, working together, using your imagination and developing a love and appreciation for the great outdoors.
Our locations are situated in the South East of England (Hertfordshire), all easily accessible and within a short distance of both the M1 / M25. All centres have flexible accommodation options including our bell tented villages, offering an authentic under canvas camping experience, or stylish ‘glamping pods’ complete with underfloor heating.
We provide all accommodation, activities, equipment, instruction, meals (except packed lunch on day 1), so schools benefit from an all-inclusive activity package.
We can accommodate group sizes of between 30 – 144.
All Rootd outdoor instructors are DBS checked, first aid trained and have specialised experience in outdoor education as well as all the necessary qualifications for the activities undertaken (archery, bushcraft, etc.).
Most importantly, our team are knowledgeable, remarkable and welcoming.
Yes, all dietary requirements are catered for as long as we are aware of them in advance. A group information and medical form will be provided, to be completed and returned by 8 weeks prior to the trip.
Yes! With the unpredictability of the British weather, we often find that weather in Autumn and even Winter can be perfect for a Rootd Adventure. There are benefits to opting for a residential outside of the summer term, and our instructors tailor activities to suit the weather as much as possible. Our camping village is set up through April-October, and indoor accommodation is available September through to May.
Yes! We welcome any school wishing to have a tour of the site prior to booking.
All our activity programmes are tailored for each school to take into account your objectives, budget, group size, age of pupils etc. so do get in touch to discuss your requirements, check availability and for a detailed quote. We recommend booking early to secure your preferred dates, as we take bookings 12-18 months in advance and the peak Summer term in particular fills quickly.
We can hold dates provisionally for up to 14 days, subject to demand and availability, to give you time to put arrangements in place and check dates and costs with your school and parents.
Once you have agreed your dates, you will have up to 14 days to complete and return your booking form, and on receipt of your completed form we will issue a deposit for 30% of the trip costs, to be paid within 14 days of receipt of your booking form. The remaining balance of your trip is payable 8 weeks before.
We recognise that schools won’t know exact numbers at the time of booking, so we will ask for an approximate expected number, and allow a 10% flexibility, so you can adjust your numbers by 10% up or down at any time prior to 8 weeks before the trip. If your numbers change by more than 10%, please let us know as soon as possible and we will do our best to accommodate you, but this will be subject to availability, and subject to meeting the minimum numbers agreed at the time of booking.
At Rootd we hold the LOtC Quality badge and are proud to offer Learning Outside the Classroom approved School trips. You can learn more in our blog post about the importance of LOtC for your School trip provider.
All Rootd instructors are outdoor first-aid trained. The school will be responsible for appointing a first-aider who will be the first point of contact for any basic first aid.
In case of an emergency parents should contact their child's school who will contact the trip leader.
Your group can arrive at 10 am on the first day and leave at 1.45 on the final day.
We provide 1 free teacher place for every 10 students. (additional teachers are charged at half price). We recognise that some pupils may require additional support and request that schools contact us to discuss individual pupil requirements.
Whilst, particularly in the summer term, there may be other groups, your school will have it's own dedicated camp/village, a dedicated Rootd Team, and activity programme. Outside of the summer term the centre is even less busy, making it perfect for younger children.
Whilst the activity centre does not have wifi, it has a good mobile signal (so adults accompanying students can use their mobile data).
Pods have electric sockets. When staying in the bell-tented villages, there will be the option to charge phones in the indoor dining room at meal times. We also recommend that teachers bring a portable charger.
No, the trip is an opportunity for a digital detox. If there was an emergency then the school would be in contact with a teacher / Rootd.
All accommodation comes with night toilets on camp. There is also night-time motion-sensor lighting which alerts teachers that someone is using the night time toilet.
Whilst we encourage children on a 1-night trip to shower on the morning of the trip, for longer trips there are dedicated shower facilities on all camps/pod villages. The teacher / leader pods are en-suite.