No, there’s no additional charge if a child has a one to one.
What time is arrival and departure?
Our standard arrival time is from 10am onwards, and our usual departure time is 13.45 on the day you leave. Once you’ve booked, you’ll find your exact arrival and departure times on your booking confirmation form. These are set to work with your activities and mealtimes.
Do the pods have smoke alarms or fire extinguishers?
Yes, our pods have smoke alarms and fire extinguishers, and they have been assessed and approved for fire safety.
What is your cancellation policy?
If you need to cancel your trip more than 8 weeks before your arrival date, you’ll be refunded the full deposit. If you cancel less than 8 weeks before your trip, you’ll lose 25% of the deposit. For cancellations between 29 and 56 days before arrival, 60% of your trip costs will be payable. For cancellations between 15 and 29 …
What is your adult to child ratio?
During activities, we work to a ratio of 1:15 with Rootd staff members. Our activity groups are a maximum of 15, so this means there is one staff member with each group. We also ask that there is one member of the teaching staff with each activity group. Outside of the activities, schools are encouraged to follow their own ratio …
What safety measures are in place on camp?
All members of staff are first aid trained, safeguarding trained and food safety trained. Staff are highly vigilant at all times and always put the safety of children first. To keep the camp secure at night, there’s a main gate and barrier, which are both closed from 8.30pm in the evening until morning. There is CCTV at the barrier and …
Are all members of the Rootd staff DBS checked?
Yes, all members of the Rootd staff hold a current and up-to-date enhanced DBS.
Can children come just for the day?
To make the most of their outdoor adventure, we encourage every child to come for the full duration of the trip. However, if you do have any specific individual requirements, please let us know and we can discuss the option of a day visit.
Do teachers have to share sleeping spaces with each other?
No, teachers don’t have to share sleeping spaces. In our bell tents, teachers have their own sleeping compartment with a light, bedside table and bed with mattress. In our teacher pods, teachers have their own private room with a shared ensuite and kitchenette.
How do you meet the needs of SEN children?
To meet the needs of SEN children, we offer teachers the opportunity to visit us before the trip, so you can plan ahead and talk to the children about what to expect before they arrive on camp. We also offer children the chance to visit us beforehand, so they can familiarise themselves with the grounds and facilities. During the trip, …