We take food safety very seriously. To make sure allergies are catered for safely during mealtimes, we implement a 5-step process: We communicate with schools before the trip to ensure we’re fully prepared and that camp leaders are notified of any allergies. During mealtimes, both the camp leader and lead teacher will be present when food is served to provide …
How can we inform you of any dietary requirements?
You can inform us of any dietary requirements by completing the group medical and dietary requirement form, which will be emailed to you 12 weeks prior to the trip. Please ensure this is completed and returned to us at least 6 weeks before your arrival date so we can make all the necessary arrangements.
What plans are in place for supporting children with diabetes?
To support children with diabetes, we provide parents with meal plans before the trip, allowing them to plan ahead and anticipate their child’s needs. Scales are available at mealtimes to weigh the food and packaging, and an allergen matrix is provided for children and teachers.
Can children come just for the day?
To make the most of their outdoor adventure, we encourage every child to come for the full duration of the trip. However, if you do have any specific individual requirements, please let us know and we can discuss the option of a day visit.
Do teachers have to share sleeping spaces with each other?
No, teachers don’t have to share sleeping spaces. In our bell tents, teachers have their own sleeping compartment with a light, bedside table and bed with mattress. In our teacher pods, teachers have their own private room with a shared ensuite and kitchenette.
What is your cancellation policy?
If you cancel less than 8 weeks before your trip, you’ll lose 25% of the deposit. For cancellations between 29 and 56 days before arrival, 60% of your trip costs will be payable. For cancellations between 15 and 29 days before arrival, 70% of your trip costs will be payable. If you cancel 15 days or less before arrival, we …
Do we need to bring a first aid kit?
Yes, it’s essential that you bring a first aid kit with appropriate contents for the outdoor setting. Please ensure any member of your party requiring medication, including asthma inhalers, brings it with them. Teachers will be responsible for arranging and administering any medication required. We also ask that you appoint a first aid trained teacher or staff member to respond …
Do the pods have smoke alarms or fire extinguishers?
Yes, our pods have smoke alarms and fire extinguishers, and they have been assessed and approved for fire safety.
What arrangements do you have in place in case of bad weather?
All activities will still go ahead if we experience bad weather during your trip. It’s likely that there will be cold spells or at least some rain, but as long as children have enough layers and waterproof clothing we find they’re generally happy to take part in outdoor activities – undeterred by the British weather! We also have plenty of …
Should we bring anything extra for the children?
Yes, it helps to bring a few spare items. Although every child should have the compulsory items from the kit list, we’d advise you to bring some spare water bottles, some additional clothes/layers from lost property and at least one spare bedding set or sleeping bag.